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Where next for Global Business Services?

Rwanda as a Global Business Services Destination

To boost Rwanda’s global business services (GBS) sector, government, industry and investors participated in the GBS Conference to discuss Rwanda´s value proposition as a GBS destination. The conference was hosted by the Rwanda Development Board in partnership with Invest for Jobs and Harambee Youth Employment Accelerator.

Rwanda has made important economic and structural reforms, sustaining its economic growth rates over the last decade. Rwanda boasts a work class business environment for many reasons: the country is ranked second for doing business in Africa and 38th in the world. It is also the sixth fastest growing economy in Africa and the eleventh safest country globally (2020 World Bank Doing Business report).

During the GBS Conference which gathered international analysts and investors in Kigali in early March, Pacific Tuyishime, Acting Chief Investment Officer at the Rwanda Development Board shared more on why Rwanda is an ideal business destination: “Rwanda is a great place to do business. It’s a dynamic place with an economy that has come a long way in a very short time. It’s a stable and peaceful place to set up operations and offers a transparent place that favours operations. It is proactive and is working with a variety of stakeholders to make investment a possibility and we are more eager to work with you and offer distinctive advantages to support your operations.”

And this was sustained by active actors in the country: four partner companies of the Special Initiative "Decent Work for a Just Transition" were present to share their positive experience of setting up and operating in Rwanda, among which SolvIT, Ed-Tech company and member of the Digital Skills Accelerator Africa e.V. (DSAA): “Rwanda is a safe place to work from. We have witnessed great incentives and support. To potential investors, Rwanda is open and ready to serve you to run your business successfully. You can also count on a great sense of collaboration from the ecosystem partners, development partners and other stakeholders to ensure your success.” said Joseph Semafara, CEO at SolvIT.

During the two days, GBS businesses, analysts and ecosystem partners discussed Rwanda´s value proposition as a GBS destination. The group exchanged on how to attract digital services exporters and how to build the right talent pool to succeed.

The good news is: there is a strong case for investment impact in the form of impact sourcing from North America and European source markets and the building blocks and enablers are in place: highlights include a supportive ecosystem, infrastructure, highly motivated and young talent pool ready to be upskilled and support from the relevant actors.

Learn more about why Rwanda is an ideal global business services destination here.
Find out more about our support and activities in Rwanda here.


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