group picture at the conference

Rwanda at the 7th Outsourcing & Shared Services Germany Forum

Rwanda is an official partner country to the German Outsourcing Association’s annual international conference

Invest for Jobs accompanied the Rwanda Development Board and the Embassy of Rwanda in Germany to the 7th Outsourcing & Shared Services Germany Forum, where they jointly presented Rwanda as an emerging location for ICT and Business-Process-Outsourcing (BPO) services.

The aim of the forum is to allow inter-industry exchange on the market for ICT, business process, global business, and process automation services, involving practitioners, management advisors as well as representatives from the public sector. At this occasion, it again came to light how the war in Ukraine is putting the largest and most economical reservoir of resources in Eastern Europe at risk. This, as well as changing market conditions for cross-border and cross-continent exchange, force international and particularly European businesses in the ICT and BPO sectors to re-orientate.

The forum posed an excellent opportunity to showcase what Rwanda has to offer as an emerging location for the sector, especially after first successful investment projects in the country – some of which have been supported by Invest for Jobs – proved its readiness for the international market.

Rwanda is a modern, rapidly transforming nation: the country is clean, secure, has a great business environment and a fast-growing economy. The Global Business Services (GBS)/BPO sector is instrumental to Rwanda's dual goal of creating decent jobs and transforming the economy. Recent changes in the industry speak to Rwanda's competitive advantages such as its focus on ICT, open economy, and sizable investment into education. This was also highlighted at the forum in Berlin and is summarised in the following video by some of Invest for Jobs’ partners in Rwanda:

In addition to the Rwandan team, the Special Initiative "Decent Work for a Just Transition" teams from Germany and Egypt were also present at the forum to discuss talent and labour markets in Africa. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ) and with support of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, the teams did not miss to represent further Invest for Jobs partner countries and projects to the forum.


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